Director of Training - Federal Services Division

Associates Degree
US Citizenship Required


Be proud of where you work. Walden Security is one of the nation's largest privately-held security companies, providing a range of security services for commercial high rises, residential communities, manufacturing facilities, government buildings, automakers and more. We believe that people come first, and that investing in our employees is one of the most important aspects of business. And now we want you to join our team.


Walden Security is actively seeking Director of Training-Federal Service Division in Chattanooga. In addition to our people first culture, we also take care of you by providing:


  • Healthcare: Benefits include medical, dental, and vision.
  • A plan for the future: Including financial assistance such as life insurance, a 401(K), and tuition reimbursement.
  • Value as a team member: High performers are selected for recognition and cash bonuses.
  • Internal growth: We want to create a pipeline to the top, including award-winning training and a hire-from-within philosophy.
  • Referral bonuses: refer a good employee to Walden and we will reward you with cash.


Summary: Plans, schedules, coordinates, facilitates and presents training focused on providing the highest quality security personnel for the contracts supported by the Federal Services Division (FSD). This position reports to the Vice President, Federal Services Division.

Essential Duties and Responsibilities: Include the following - other duties may be assigned by the FSD Management team:

• Participates with the FSD Management team in conducting training analysis of contract statements of work and other mandates to determine training requirements within the FSD;

• Partners with FSD management and contract personnel to gain knowledge of specific work situations requiring employees to better understand various contract “statements of work”, changes in policies, procedures, regulations, and technologies;

• Facilitates individual training, group instruction, demonstrations, meetings, and conferences, as directed by the FSD Management team;

• Responsible for all contract training compliance mandates within the FSD;

• Creates and edits training programs in accordance with Statements of Work requirements and customer approval requirements;

• Provides input, revisions and edits to proposals for new business as necessary;

• Coordinates and facilitates all training programs, re-training programs, annual in-service training, and specialized training sessions for security officers, court security officers, and security supervisors within the FSD;

• Measures progress and effectiveness of training; scores and tracks all required training information utilizing the Learning Management System (LMS);

• Supports onboarding activities within the FSD and delivers orientation training to new employees;

• Maintains records and prepares accurate and timely reports both manually and through automated methods (LMS);

• Tracks weapons training and qualification requirements for all contracts within the FSD;

• Records and maintains all subordinate trainers’ certification requirements and credentials;

• Coordinates weapon range contracts and agreements with commercial vendors in order to facilitate weapons training and qualification for all FSD contract requirements;

• Supervises the FSD Training Administrator.



Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college; or one to two years related experience and/or training; or equivalent combination of education and experience. Law enforcement experience and prior-military management and training experience preferred.


Certificates, Licenses, Registrations: Ability to obtain State Trainer Certification, Weapons Trainer Certification (NRA, etc.), CPR, AED and other first-aid certifications as required; non-lethal weapons (baton, OC, handcuffs, etc…); Valid State’s Driver’s License.


Computer Skills: To perform this job successfully, the Training Manager must possess intermediate to advanced skills in Microsoft Office software including Word, Excel, Outlook and PowerPoint and should have a working knowledge of Learning Management Systems, Internet programs and other software as required.


Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language. Ability to write reports, internal business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Other Qualifications: Must be at least 21 years of age; Ability to pass pre-employment drug screen and criminal background check. Must be able to travel up to 30%.

• EOE/AAP/Minorities/Females/Vet/Disabled
• VEVRAA Federal Contractor



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